Now Accepting Applications: Collegiate Chapter Specialist

Job Title: Collegiate Chapter Specialist

Reports to: Assistant Director of Chapter Services

Supervisory responsibilities: None


Strategic Work for New Staff Member

  • Serve as an integral part of the chapter support team
  • Offer chapter operation continuity from year to year
  • Support the goals of the chapter and the Fraternity
  • Build standardization within the chapter experience


Functional Responsibilities and Deliverables

Specifically, this role is responsible for the following:

  • Providing consistent support as the designated Headquarters contact to assigned chapters
  • Building rapport between undergraduate members, local volunteers and the national organization.
  • Reviewing and approving chapter plans in all areas of chapter operations
  • Utilizing multiple strategic methods to measure benchmarks and create action plans based on chapter needs. This could be financial, retention, growth or accreditation work.
  • Coordinating chapter visits (when necessary) to track chapter progress and support strategic priorities
  • Participating in regularly scheduled Member Services Department meetings
  • Assisting in Phi Mu events including Phi Mu Officer Academy, Chapter Consultant training, Officer Training, National Convention, and more.
  • Hosting and attend conference calls, webinars and other trainings
  • Collaborating with other staff members in this role
  • Participating in area team member meetings
  • Delivering Advisory Council support
  • Creating best practices for chapters
  • Creating strategies for chapter officer transitions



The competencies and behaviors that have been specifically sorted as priorities for this job are:


Business Team Personal development
·      Accountability

·      Adaptability

·      Collaboration

·      Communication

·      Manage change

·      Resourcefulness

·      Balances stakeholders

·      Establish priorities

·      Inclusiveness

·      Relationship building

·      Credibility

·      Learner


Other Responsibilities

  • Act as representative of the organization and an ambassador of Phi Mu Fraternity for women.
  • Work with various departments and external audiences in communicating and achieving organization initiatives.
  • Protect confidential and sensitive information.
  • Adhere to and enforce all applicable organization policies, procedures, and practices.


Other duties may be required, as assigned. Physical demands of this position include, but are not limited to, bending, lifting, sitting for extended periods, driving, and flying.


Desired Qualifications

Candidates should have a bachelor’s degree as well as knowledge of Fraternity and Sorority life and chapter operations. One to three years of fraternal job experience is preferred, but recent graduates are welcome to apply for this role. Membership within Phi Mu is preferred.


The position is a full-time, exempt position located in the organization’s headquarters in Peachtree City, GA. Job responsibilities and tasks for this position are subject to change based on the needs of the organization and at the discretion of the Executive Director.


To Apply

For immediate consideration, please submit a resume and cover letter detailing your qualifications to Saralyn Heath, Director of Employee Administration and HQ Building Operations,


We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.