Headquarters Staff

National Headquarters Staff

Phi Mu’s National Headquarters is the hub of all operations. The staff works directly with collegiate and alumnae chapters in all aspects of member services, finances, operations and leadership development. The Fraternity’s communications, marketing, recruitment and business operations departments are also housed at the Headquarters. Carnation Collection, Phi Mu’s official boutique and one-stop shop, is also located at the Headquarters where all inventory is ordered, packaged and shipped.

Hara Henshell (Towson)
Executive Director

Abby Elrod (Mercer)
Chief Experience Officer
770.632.2112

Contact Abby about:
Oversight for the Programming & Training, Chapter Services and Growth & Retention Departments, Collegiate Chapter Experience, Member Experience, Panhellenic

Nancy Hamill (Indiana)
Chief Finance Officer
770.632.2124

Contact Nancy about:
Oversight for the Finance, Housing, Human Resources and Carnation Collection Departments, Financial Reporting, House Corporation Finances, Vendor Payables, Personnel (Payroll, Benefits, Unemployment), Tax Questions, Banking Issues

Jessica Sopko (Illinois)
Chief Strategy Officer
770.632.2129

Contact Jess about:
Oversight for the Events, Information Management, Lifetime Engagement and Strategic Communications Departments, Working Groups, the Fraternity’s Governing Documents, the Strategic Plan

Caitlyn Gastfield (Kentucky)
Director of Chapter Services
770.632.2090

Contact Caitlyn about:
Collegiate Relations Manager Support and Feedback, Ritual, Chapter Services Staff or Volunteers

Sami Joiner (Shorter)
Assistant Director of Collegiate Operations & Finance
770.632.2118

Contact Sami about:
Academics, Chapter Operations, Questions Regarding Area Operations and Finance Volunteers and Chapter Advisers

Riley Havens (East Carolina)
Collegiate Relations Manager
770.632.2107

Contact Riley about:
Direct Headquarters support for Chapter Operations, New Member Experience as well as myPhiMu Support for the following chapters: Arkansas, LSU, Louisiana Tech, Houston, Southeastern Louisiana, UL Monroe, UL Lafayette, McNeese, Tulane, Oklahoma City, TCU, Arkansas Tech, Houston Christian, Oklahoma State, Southern Arkansas, Tarleton State, Lyon, UTSA, LSU Shreveport, Washington, Cal State – Northridge, Cal State – Sacramento, UC Merced, Cal State – Stanislaus, Hawaii, Nicholls, Northwestern State, Minnesota, Northwest Missouri, SLU

Kalista Howard
Collegiate Relations Manager
770.632.2105

Contact Kalista about:
Direct Headquarters support for Chapter Operations, New Member Experience as well as myPhiMu Support for the following chapters: Georgia, Ole Miss, Florida State, Samford, Mercer, Auburn, Florida, Southern Mississippi, Alabama, Millsaps, West Georgia, Georgia College, Mississippi State, Valdosta, Montevallo, Delta State, Troy, Georgia Southern, South Alabama, LaGrange, FAU, Jacksonville State, North Georgia, West Alabama, Brenau, North Alabama, Georgia State, Spring Hill, Kennesaw, FIU, Huntingdon, FGCU, Columbus State, Georgia Tech

Amanda Marcheso (Valdosta)
Collegiate Relations Manager
770.632.2102

Contact Amanda about:
Direct Headquarters support for Chapter Operations, New Member Experience as well as myPhiMu Support for the following chapters: Georgetown College, Western Kentucky, Transylvania, American, Queens, Wilmington, UNC, Western Carolina, Elon, Johns Hopkins, James Madison, UTK, Memphis, Tennessee Tech, Lander, USC Aiken, Christopher Newport, USC Beaufort, UofSC, USC Upstate, McDaniel, Salisbury, UMBC, Stevenson, Towson, Kentucky, Northern Kentucky, Bellarmine, Belmont

Jenna Gruber (Nebraska)
Collegiate Relations Manager
770.632.2128

Contact Jenna about:
Direct Headquarters support for Chapter Operations, New Member Experience as well as myPhiMu Support for the following chapters: Miami of Ohio, Bethany, Westminster, Purdue, Case Western, Albright, York, Muhlenberg, Rutgers, La Salle, Adelphi, Hartford, Pace, Binghamton, Hanover, IU Indianapolis, Central Michigan, Grand Valley, Ball State, Kent State, Cleveland State, DePaul, Elmhurst, Wisconsin-River Falls

Kaitlyn Somody (Kent State)
Director of Enrichment
770.632.2103

Contact Kaitlyn S. about:
Enrichment Chapters, Enrichment Staff or Volunteers

Consultant Program Manager
770.632.2090

Contact Consultant Program Manager about:
Chapter Consultant Program, Chapter Consultant Support and Feedback

Kathryn Jordan (Samford)
Collegiate Relations Manager – Enrichment
770.632.2109

Contact Kathryn about:
Direct Headquarters support for Chapter Operations, New Member Experience as well as myPhiMu Support for the following chapters: Mizzou, Cinncinati, Cal State – Fresno, William & Mary, High Point, East Carolina, MGA, Colorado State, Boise State, Nebraska

Kennedy Cullen (Shorter)
Director of Growth & Retention
770.268.4076

Contact Kennedy about:
Collegiate Chapter Recruitment, Questions Regarding Area Membership Volunteers, MyVote Technology

Recruitment & Growth Coordinator
770.268.4076

Contact Recruitment & Growth Coordinator about:
Collegiate Chapter Recruitment, Questions Regarding Area Membership Volunteers, MyVote Technology

Mary Coulter (Western Carolina)
Director of Prevention & Accountability
770.632.2137

Contact Mary about:
Chapter and Member Conduct Issues, the Honor Process, Risk Management and Harm Prevention

Diane Humphreys (Huntingdon)
Director of Programming & Training
770.268.4074

Contact Diane about:
The Resource Hub, Phi Mu Officer Academy Curriculum, Phi Mu Leadership Institute, Collegiate Officer Training and Transitions, Volunteer Training, Chapter Adviser Training, Diversity, Equity and Inclusion

Julia Clare Denhollem
Assistant Director of Educational Resources
770.632.2123

Contact Julia Clare about:
The Resource Hub, Programming Related to: the Member Experience, the New Member Experience, Harm Reduction and Prevention, Academic Excellence

Kaitlyn Walker (Ole Miss)
Carnation Collection Sales Manager
770.632.2116

Contact Kaitlyn about:
Carnation Collection Boutique, CLC Licensed Vendors, Official Herff Jones Jewelry

Fallon Johnson
Senior Accountant
770.632.2111

Contact Fallon about:
Financial Analysis, Finance Department Processes

Andrea Reyes (Tulane)
Collections Coordinator
770.268.4077

Contact Andrea about:
Member Outstanding Balance Collections

Emma Waldron
Accounting Services Coordinator
770.632.2106

Contact Emma about:
Collegiate Chapter Finances, Billhighway, Member Accounts

Sheila Mendoza (Nicholls)
Director of Housing
770.632.2101

Contact Sheila about:
Phi Mu Fraternity House Corporation, Local House Corporations, New Housing, Remodeling Projects

Assistant Director of Fraternity Managed Properties
770.632.2101

Contact Assistant Director of Fraternity Managed Properties about:
Phi Mu Fraternity House Corporation, Local House Corporations

Saralyn Heath (Valdosta)
Director of Employee Administration & HQ Building Operations
770.632.2133

Contact Saralyn about:
Job Opportunities at Phi Mu Headquarters, Employee Benefits, Employment Verification, Headquarters Building Maintenance

Savannah Glorius (Valdosta)
Assistant Director of Events
770.632.2131

Contact Savannah about:
National Events and Logistics

Emily Littel (Auburn)
Assistant Director of Information Management
770.632.2090

Contact Emily about:
myPhiMu

Erika Gilbert (Florida State)
Director of Lifetime Engagement & Volunteer Management
770.632.2132

Contact Erika about:
Alumnae Engagement and Events, Volunteer Management

Jordie Jackson (Columbus State)
Assistant Director of Lifetime Engagement
770.268.4079

Contact Jordie about:
Reporting Deceased Alumnae, Alumnae Chapter Operations, Alumnae myPhiMu, General Alumnae Questions, Alumnae Philanthropy, Alumnae Initiation, Alumnae Chapter Association Formation